Cityhost has been operating in the hosting and domain registration market for over 16 years. We have our own history and path, and we have developed many of our own "features". Today we will unveil the curtain on our work and tell you about all the opportunities created by the company.
Functional and convenient panel of our own design
Cityhost programmers have developed their own control panel, thanks to which we are completely autonomous and can independently write all the necessary functions. And the main thing — it is a 100% Ukrainian product.
One of the most important advantages of our panel is that all user actions in it are maximally simplified and automated. Many functions can be configured in 1-2 clicks, there is no need to frequently contact technical support — just log in, press a button, and it works.
There is automatic authorization in the file manager, prompts when working with the system, changing the PHP version in one click, and much more.
Features of our hosting
We have gathered the maximum useful features on hosting, and now we will tell you about them.
Most settings are done in one click
All actions necessary for website administration can be performed in 1-2 steps. The system is maximally automated and simplified, and the most common operations are compiled into buttons and tabs. Want to create a subdomain or email, view statistics, make a backup or check for viruses, launch a caching service, or access website files via FTP — all this is presented in a convenient panel. Just open your account — and you will immediately figure out what to do.
Installing CMS in one click
With our panel, you can install one of the popular CMS in just 5 minutes:
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Wordpress
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Drupal
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PrestaShop
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OpenCart
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MODx Revolution
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Joomla
You just need to click the "Install" button, choose the CMS, and enter the data requested by the system. In just a few minutes, you can start filling your website with content.
Website builder
All hosting plans come with a nice bonus — a free website builder. It has everything you need to create a website by assembling and editing blocks.
The builder includes 200 responsive templates of various themes, SEO tools, and quick integration of social media buttons.
Installing the builder is as easy as pie. Install it through the panel with one button, choose a template based on the theme, click "Select" — and it is already installed. You just need to fill the blocks with text and images to give the site unique content.
Instant PHP version change from 5.2 to the modern 8.1
The PHP version is important for installing certain software — for example, the latest WordPress configurations only work on modern versions. The process of selecting the PHP version takes just a few seconds.
Free backups
For hosting users, there is an automatic backup function. It usually occurs daily at midnight. Clients have access to 7 copies — for the last three days and for the last four weeks. Backups are stored on servers located not only in Ukraine but also in Germany, which allows clients to be calm about data security during wartime.
If you plan to make any changes to the site, there is an option to make a backup manually at any convenient time.
PageSpeed module
To optimize websites on hosting, a built-in Page Speed module is available. It automatically removes unnecessary spaces in the code, combines small CSS and JS elements into one, embeds short CSS and JS files into HTML, optimizes images, extends cache life, and much more.
All these actions are aimed at making the code response as fast as possible, which significantly affects the promotion of the site in search engines. The module can be manually configured in the hosting control panel.
Memcached, OPCache, Redis server caching tools
In the hosting panel, you can install Memcached, OPCache, and Redis caching services with one click. These tools help speed up the site's response as they cache repeated PHP processes in RAM, which works much faster than hard drives.
These three tools are somewhat similar to each other, but Redis is a newer development and has a wider range of functions. Redis and Memcached can be combined with OPCache, but it is not advisable to enable all three services simultaneously to prevent conflicts. To understand which tool to choose, familiarize yourself with their specifications and test different connection options.
Congratulations! You have found a promo code for a 20% discount on the registration of a new domain name! Enter ORDER20DOMAIN when ordering the service on our website: https://cityhost.ua/en/domain/
This promo code is available as part of the "I'm going to search" promotion and is valid from April 30 to May 31, 2026, inclusive.
SSL certificates of various types
Cityhost offers both paid SSL certificates and free ones. For a regular website without financial transactions, a free security certificate is quite sufficient, which can be activated with two clicks. One more click — and you have already enabled redirection to HTTPS.
When it comes to paid SSL, they are useful for business websites that conduct monetary transactions, sell goods and services, and represent companies with high financial responsibility. We offer three types of such security certificates:
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Domain-validated
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Company-validated
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Extended validation
Extended SSL certificates enhance the business's status and inform clients that the website owner has confirmed the right to own the domain, the company officially exists in the market, and all its documents have been verified by the registrar.
Unique features for virtual servers
We provide not just virtual servers, but also many additional features that make work even simpler, more efficient, and reliable.
Free 50 Gb for backups in Ukraine and Germany
We pay a lot of attention to backups, as they can help protect against the loss of critical data. Even before the full-scale invasion, we decided to give our clients the opportunity to secure themselves and allocated an additional 50 gigabytes for backups. You can choose the server location where the backup will be stored — in Ukraine or Germany. This function is not automatic; it needs to be activated manually. How to do this — read in the instructions.
Snapshots
One type of backup is snapshots. They do not store the entire data array but only the state of the system — for example, software changes and updates, moving files from one directory to another, etc. This helps correct errors that may have occurred during administration without needing to unload an entire backup. Snapshots are much smaller, are created very quickly, and do not create additional load on the server. To start a snapshot, use this instruction.
If you want to know more about what snapshots are and how they work, read the article.
Full root access
When ordering a server, you receive full root access, allowing you to configure the server as you need, including installing any software. This provides freedom in management and the ability to use all programs and settings available.
Our servers are located not only in Ukraine but also in Europe
Our hosting servers are located not only in Ukraine but also in Germany and Finland. For virtual servers, there are three locations — Ukraine, Germany, and the Netherlands. Dedicated servers are located in data centers in Ukraine and Germany.
When registering for a service, you can choose which country you will be serviced in. In the current situation, this is important, as some clients feel more secure knowing that their data is located outside the country where war is taking place. However, Ukrainian servers are also popular, as domestic data centers are reliable and have a high level of service quality, even despite the wartime situation.
Friendly and professional technical support
Technical support is the face of the company and the driving force of interaction with clients, and we know this well. Our specialists are professional, friendly, and motivated. The main principle of their work is to completely solve the client's problem, reaching a successful resolution of each issue.
We pay close attention to selecting candidates for the technical support team. The selection process occurs in two stages:
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Selection of potential candidates based on their competencies relative to our vacancy, written testing to assess the level of knowledge.
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After successfully passing the test, which should be 75-80% correct answers, there is communication with the head of the technical support department. The candidate's communication skills are assessed, and a series of technical questions are asked to see the candidate's logic — how they would solve a particular problem. If the candidate is suitable, we agree on training.
We emphasize self-learning. It immediately shows who can search for information and make decisions independently (this is how real work happens) and who needs constant support and hints.
The course takes place on the Google Classroom platform and lasts for seven days. The intern gradually gets acquainted with our company, the rules, and the website.
For those who already work with us, we have created a closed information portal that contains instructions and information about all services.
Our employees know all the specifics of the company well, and their experience helps them delve into every detail of the issue and effectively assist users.
You can contact technical support at support@cityhost.net.ua or directly from the control panel (the support icon is located at the top, in the form of headphones). Moreover…
A chatbot works for you
You can get many answers to your questions by connecting the chatbot at this link. It will be your automatic assistant, reminding you of payment deadlines, helping you check your balance or find a free domain for registration, and sending urgent notifications. And if necessary — it will contact a "live operator".
In the chatbot, you can leave tips — if you enjoyed communicating with technical support, reward the specialists with a small financial bonus. More about the chatbot read here.
Numerous promotions and bonuses
By using promotions and bonuses, clients can significantly save on services. It is especially nice that some of these promotions work simultaneously, and the savings will be even greater.
Over time, promotions may change; below we will tell you about current offers. To not miss new promotions, subscribe to our Telegram channel.
More hosting — lower price
There are various payment options for hosting — monthly, yearly, for two years, etc. But the longer the period you pay for, the more you save. For example, on the Apartment plan, one month of hosting costs 115.29 UAH. However, if you pay for two years at once, the monthly cost will be 66.87 UAH — almost half the price.
Free domain with hosting purchase for more than a year
If you come to us for hosting, you have the full right to receive a domain for free for a whole year. To do this, you need to choose an available domain worth as specified in the plan (up to 250, up to 350, or up to 450 UAH), order hosting for 12 or 24 months, and enter the desired domain name in the corresponding field. The most convenient thing is that the domain can be easily linked to hosting right away, without needing to make many additional settings. After a year, the domain price will become regular, and it will need to be renewed for a fee.
Read more about free domains and the registration process at Cityhost in the article "How to get a domain for free".
Free hosting with the purchase of any domain
Conversely, this also works — by purchasing a domain, you receive one month of free hosting. If you purchase a plan for a longer term, one month will still be free. Just start the domain registration process, and the system will automatically offer you the bonus.
Affiliate program
With the affiliate program, pay for your services without spending a single penny! Recommend friends and acquaintances to collaborate with Cityhost and offer them to register using the affiliate link — it can be found in your user cabinet in the section "Referral program".
After that, 10% of each referral's payment will "trickle" into your account. This way, you can cover a significant part of your expenses or even completely resolve financial issues through the "affiliate program".
Bonuses for reviews
Share your opinion about collaborating with us, write an objective review about Cityhost, and receive bonuses:
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100 UAH to your balance for a review about us on Google. Go to the reviews section Google and write what you think about the company.
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50 UAH to your balance for a review on Facebook. Go to our page in the reviews section, and write your impressions of our work. After that, send an email to technical support (support@cityhost.ua) with your social media nickname, attach the review text or screenshot, as well as the ID number or email registered with your Cityhost account.
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50 UAH for a review on the site hostings.info. After that, you need to do the same as in the previous options — send an email to technical support with information about the review.
Bonuses for reviews accumulate.
Cumulative discount of up to 15% on hosting and domains
By purchasing hosting and registering domains, you automatically accumulate discounts (nothing needs to be done for this). The longer you cooperate with Cityhost — the higher the percentage of your bonus. For example, after paying for services totaling 800 UAH, the client already has a 2% discount, after 3000 UAH — 5%. The maximum discount is 15%, which the user receives after total payments exceeding 12,000 UAH.
This bonus can be used during the renewal or ordering of services.
Maximum security
We care about user data security and provide all possible tools to help protect accounts from hacking, viruses, and DDoS attacks.
Antivirus based on AiBolit
In the hosting control panel, you will find the AiBolit antivirus, which helps detect malicious code on website pages. After running the antivirus program, the system sends a report to the client's email about the presence or absence of viruses. If the site is infected, the system automatically reduces outgoing traffic to minimize the risk of infecting other resources.
Cleaning the site can only be done manually because the nature of viruses does not allow for the development of sufficiently effective automated tools for removing malicious code. It is recommended to hire a specialist for this procedure. After cleaning, a re-scan should be initiated.
Captcha
To protect the admin panel of the site hosted on our service, we offer to activate captcha. It protects against bots that guess passwords and prevents intruders from gaining access to the management of the web resource materials.
Protected directories
For any folder on the site, you can create restricted access with a username and password. This can be the root folder of the site or some of its sections. It may be necessary for certain employees to have access only to specific sections of the site — in that case, protected directories can be created, and access can be granted to those working in a specific area.
Access restrictions by IP address
This refers to user access to the site. If suspicious activity is detected from certain IP addresses, those addresses can be blocked, and they will no longer be able to make requests to the site. This is primarily useful for protecting against simple DDoS attacks — if a user's computer "caught a virus" and started sending an unreasonable number of requests, access can simply be closed for that IP address.
Blocking suspicious requests
With this feature, certain requests that could theoretically be dangerous — such as killall, which terminates all processes in the system — are blocked. Additionally, scripts that overload the site — for example, wp-cron.php — are also blocked.
Blocking User-Agents
User-Agents are strings that identify each client application. Thanks to this, for example, the system recognizes malicious bots that scan and crawl websites without the owners' knowledge and create load on their sites. The list of blocked User-Agents already includes the most common scanning bots.
FTP and SSH access only for allowed IP addresses
FTP and SSH protocols are needed for remote management of your data on the server. By default, we have closed access for third-party IPs. This means that even with a login and password, a person will not be able to connect unless their IP address is added to the allowed list. This makes unauthorized access to the account via FTP and SSH practically impossible.
WEB SSH and WEB VNC
Servers are administered remotely via the console. Traditionally, the SSH protocol is used for this. An alternative to it is VNC, which works as an auxiliary tool. However, connecting to VNC or SSH independently is a complex task for non-professional administrators. Therefore, we created WEB VNC for virtual servers and WEB SSH for hosting — these are simple connection methods that can be done with just one button. After that, you just need to enter the login and password for the server, and you can start working. How to do this — read the instructions for WEB VNC and for WEB SSH.
For a better understanding of how the SSH protocol works, we wrote an article in the blog titled "What is SSH and the main ways to work with it: Web SSH, Midnight Commander, PuTTy, terminal".
Social responsibility
We believe that business should not only make money but also carry some social component. Therefore, within our work, we strive to improve the internet space and help those in need.
One of these initiatives is the adaptation of websites for people with visual impairments. Many internet users have certain visual perception features — ranging from a common problem like nearsightedness to complete blindness. Blind people also actively use the internet, helping themselves with special programs — scanners that read the text from the site aloud. However, the needs of this significant audience are rarely considered when creating websites.
To address this issue, we launched a campaign to spread information on how to adapt websites for users with visual impairments.
You can read more about this in the article: «How to adapt a website for people with visual impairments».
Unfortunately, the full-scale invasion has delayed the process of adapting our website for people with visual impairments. However, we will definitely return to this issue and make our web resource as inclusive as possible.
We support Ukraine in the fight against the invader
We are fully convinced that the battle on the economic front is just as important as on the real one. By taking away the ability of Russians to earn money using Ukrainian resources, we simultaneously weaken their military machine.
Therefore, we severed all contacts with Russian clients, blocked all their accounts without the possibility of restoring access. Hundreds of websites "went down" in one day.
Additionally, it is impossible to access our website from Russian IP addresses — this is done so that new clients from the aggressor country cannot order services (since we have fully automated ordering procedures).
Moreover, we called on other providers to take similar steps, and many colleagues supported our initiative.
At the beginning of the full-scale invasion, Cityhost immediately spoke about refusing to cooperate with Russians at the level of IT technologies — boycotting services for marketing, copywriting, analytics, freelancing, and other areas. We urge all colleagues to check the origin of services and, if possible, refuse them. We ourselves were the first to do this, stopping the provision of services for the installation and administration of the Russian control panel for virtual servers ISPmanager. We reviewed the tools for marketing, copywriting, and SEO that we used and refused all Russian services.
We write articles about supporting Ukrainian business, shifting the vector to the West, and tell about services and opportunities in Europe and the USA that can be useful and replace Russian tools for business.
Among the articles in the blog that we published, realizing our civic position, we can mention the following:
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Overview of foreign freelance exchanges: Upwork, Freelancer, Fiverr
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Freedom is more valuable than money — which Ukrainian IT companies refuse to cooperate with Russians
We also launched a campaign to derussify domains. What are russified domains? These are local addresses in the national zone UA, written in transliteration from Russian-language city names — kiev.ua, kharkov.ua, etc. We inform users about the existence of similar Ukrainian-language domains and encourage them to switch to the correct transliteration of city names in the state language. Read more — here.
In our user panel, there is a built-in "Help the army" button that redirects to the official details of the Armed Forces of Ukraine — you can easily and safely send funds that will also work for our Victory.
We offer free hosting for volunteer organizations and government institutions. We aim to support our country and all who volunteer, so we are ready to provide them with free hosting and domains. If you are a representative of such an organization — read the instructions for obtaining and renewing services for free.
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Cityhost has many of its own developments and initiatives. We have talked about the largest and most noticeable features of our service. Everything we do is aimed at creating a comfortable space for client work, reliable data hosting, and simple and understandable work with all tools.
