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Help and support

General questions about servers

  • 1

    How to configure Firewall?

  • 2

    How to use FTP storage for backup?

  • 3

    Resetting the root password through Recovery Mode (Ubuntu / Debian)

  • 4

    Do you have a VDS/DS administration service?

  • 5

    Technical competence support for VDS/DS services

  • 6

    How to change the VDS (VPS) tariff?

  • 7

    How to transfer VDS/DS service to another cityhost user?

  • 8

    How to add a PTR (rDNS) record?

  • 9

    Which control panel to choose?

  • 10

    Ordering additional services (IP, licenses, monitoring)

  • 11

    Why should you close ports 22 and 3389 with a firewall?

      • All question categories

    1. Hosting
      1. General questions about the hosting service
      2. Work with hosting 2.0
      3. Working with a database [MySQL]
      4. Working with a file manager
      5. Working with FTP
      6. Working with SSH
      7. Work with mail
      8. Working with Cron
      9. Working with SSL
      10. Working with backup copies
      11. Working with htaccess
      12. Work with CMS
      13. Additional Services
      14. Highload
      15. Errors on the site
      16. Site builder
    2. Domains
      1. Registration and renewal of domains
      2. Management of DNS domain records
      3. Domain transfer
      4. Changing the contact details of the domain owner
      5. CloudFlare settings
    3. Virtual and dedicated servers [VPS/DS]
      1. General questions about servers
      2. Virtual Server (VPS) Administration
      3. Dedicated Server (DS) Administration
      4. Windows Server instructions
      5. Linux instructions
      6. FASTPANEL control panel
      7. Hestia CP control panel
      8. Vesta CP control panel
    4. General questions
    5. Other services
      1. Paid SSL certificate
      2. File storage
      3. SMS service
      4. CallBack service
    6. Payment of services

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