Service duration?

Hosting and VDS services may be temporarily unblocked for use even after their significant overdue in the control panel. 

Virtual Hosting

is deactivated on -1 day after the expiration date;

is deleted for non-payment on -96 day;

test hosting is deactivated on -1 day;

test hosting is deleted for non-payment on -15 day;

VDS Server

is deactivated on -1 day after the expiration date;

is deleted for non-payment on -11 day;

The image is stored for 35 days and then deleted

test VDS is deactivated on -1 day;

test VDS is deleted for non-payment on -3 day;

DS Server in Ukraine 

is deactivated on -1 day after the expiration date;

available for recovery for another 10 days;

DS Server in Germany

is deactivated on 0 day of the expiration date;

is deleted for non-payment on -1 day without the possibility of recovery;

File Storage

is deactivated on 0 day of the expiration date;

is deleted for non-payment on -1 day without the possibility of recovery;

For your convenience and uninterrupted use of our services, we recommend enabling the automatic payment functionality for services, with detailed instructions available in the article Subscription Services.

Also, for greater convenience, you can add our Telegram bot as an additional communication channel, and we will send notifications about the expiration of services also in the messenger. The article How to add additional contacts for notifications describes a step-by-step guide on how to do this. 

We always strive to meet you halfway to avoid the suspension of website operations and file deletions, always notifying in advance about the expiration of services via email, telegram, or calls. We recommend paying for services in advance using any convenient method.

For virtual hosting and VDS server services located in Ukraine, we have the option to activate the Extra Day service with deferred payment. Detailed information is described in Extra Day: activating the service with deferred payment