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PrestaShop does not load after transferring between hosting

It happens that after transferring a site between hosting and correctly writing [file config], the site on CMS PrestaShop still does not load and returns an error with code 500.

 

To diagnose the causes of the error, it is advisable to [enable debug mode], because most often the difficulty lies in outdated data caches that use data from the old hosting and this data needs to be cleared.

 

1. To clear the data cache, go to [file manager] or open the site directory [using FTP].

 

2. Navigate to the directory:

your_site/var

 

3. Delete or rename the cache directory, for example, to cache-old.

 

4. Check the site by reloading the page.


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