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Help and support

Customer ID (ID)

Client ID (ID) is a unique account number that is assigned after registration on the site.

ID will be required in case of delegation of services , transfer of services to another owner :

and to identify yourself as a customer by phone / in writing.

You can find and copy the ID in your personal account , at the top right:

    All question categories

  1. Hosting
    1. General questions about the hosting service
    2. Work with hosting 2.0
    3. Working with a database [MySQL]
    4. Working with a file manager
    5. Working with FTP
    6. Working with SSH
    7. Work with mail
    8. Working with Cron
    9. Working with SSL
    10. Working with backup copies
    11. Working with htaccess
    12. Work with CMS
    13. Additional Services
    14. Highload
    15. Errors on the site
    16. Site builder
  2. Domains
    1. Registration and renewal of domains
    2. Management of DNS domain records
    3. Domain transfer
    4. Changing the contact details of the domain owner
    5. CloudFlare settings
  3. Virtual and dedicated servers [VPS/DS]
    1. General questions about servers
    2. Virtual Server (VPS) Administration
    3. Dedicated Server (DS) Administration
    4. Windows Server instructions
    5. Linux instructions
    6. FASTPANEL control panel
    7. Hestia CP control panel
    8. Vesta CP control panel
  4. General questions
  5. Other services
    1. Paid SSL certificate
    2. File storage
    3. SMS service
    4. CallBack service
  6. Payment of services
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