You can find all the necessary parameters for connecting to FTP in the control panel: [link to the control panel]
Next: [Hosting 2.0 -- Management] :
Go to [FTP] tab :
You can find [Server for connection] to your hosting account in the [FTP SETTINGS] section:
You can find [Login for connection] in the section [FTP accounts]:
Also, do not forget to add your IP address to the list of those allowed to connect via FTP to the hosting server, you can do this by following the instructions How to add your IP to the list of those allowed to connect?
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