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Help and support

What is an Alpha Name?

An alphanumeric name is 11 characters in the sender line of the SMS, in which the name of your company or brand is indicated, but not the mobile phone number. For example - cityhost, citydomain:



 

In Alpha names, it is forbidden to use:

  • symbols {| ,; % '#% *! ^ = [] () / ~ <>} "(only numbers and letters of the Latin alphabet are allowed);
  • names of mobile operators and their derivatives;
  • swear words;
  • phone numbers;
  • short numbers;
  • names;
  • incomprehensible words (ght, asdf, etc.);
  • generic names unless it is a company brand.

 

    All question categories

  1. Hosting
    1. General questions about the hosting service
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    3. Working with a database [MySQL]
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    9. Working with SSL
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  2. Domains
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    2. Management of DNS domain records
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    4. Changing the contact details of the domain owner
    5. CloudFlare settings
  3. Virtual and dedicated servers [VPS/DS]
    1. General questions about servers
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    4. Windows Server instructions
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  4. General questions
  5. Other services
    1. Paid SSL certificate
    2. File storage
    3. SMS service
    4. CallBack service
  6. Payment of services
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