CityHost.UA
Help and support

How to change the country of placement?

Important: For the plans of the “Basic SSD Hosting” line, automatic migration or change of the hosting country is not available. 

 

For other plans, the functionality of automatic migration between servers located in different countries is available in the control panel.

 

To start the procedure for changing the hosting country, go to your control panel: [link to control panel]

Next: [Hosting 2.0 -- Management] :

 

Go to the tab [MANAGEMENT][1] -- [MIGRATIONS][2]:

 

In the next menu, you will see the current country of your hosting account, as well as the option to change the location of the hosting account. To start the migration procedure, click the corresponding button [CHANGE] :

 

Then, in the proposed menu, select the desired country for hosting (by clicking on the icon with the required flag)[1] and click the button [NEXT]:

 

At the next stage, review the information provided on the page and click the button [NEXT] to start the transfer process :

 

— after adding the task for migrating the account to another country, the hosting account will be locked, and management will be unavailable until the transfer procedure is completed.
— for domains that use our NS servers, new DNS records will be generated automatically.
— for domains that use third-party NS servers, it will be necessary to replace the address record by specifying the new IP address of the server.
— the transfer procedure may take up to three hours, and upon completion of the transfer, you will receive an additional notification at the registration email.
— old backups from the old server are not transferred.

— after migration is completed, the possibility of the next one will be opened in 3 days.