Help and support

A new hosting server has been launched

An additional server has been launched for new and existing hosting customers. We plan to continue to expand our hardware to keep your sites running smoothly. Server hardware: 2 x Xeon Quad Core 2.33 GHz, 16 GB RAM, 2 x 1TB (RAID controller) + backup HDD.

When new virtual hosting servers are put into operation, we set a load limit (usually 40% of the machine's resources). When users reach this limit, we stop placing new clients on the server in order to guarantee the performance of client resources, as well as to provide them with the opportunity to grow (this means both the amount of files on the hosting and the number of visits to sites, the load created by scripts, etc.). However, if your site develops dynamically and exceeds the load limit permissible on shared hosting , our employees will suggest switching to VDS or renting a dedicated physical server.