Help and support

A new possibility is domain transfer to the registrar

In the control panel of, there is an opportunity to transfer a domain name from another registrar to our company. Previously, the possibility of inbound transfer was not available in automatic mode and was carried out manually at the request of our customers. At the request of our customers and taking into account the large number of requests for the transfer of domain names to our company, we made the procedure for submitting an application for a domain transfer in automatic mode.

In order to start the domain name transfer, you need to go to the "Domains" section in the control panel and click on "Transfer domain to CityHost" at the top of the screen. On this page, you will need to enter the domain name you want to transfer and enter the domain authorization code (secret key). Please note that the term of registration of some domain names during transfer is extended for 1 year, therefore, for the transfer, you must have a replenished balance for the cost of domain name extension.